FAQ’s

Abstract Merch draws its inspiration from the deep-rooted connection between generations, particularly exemplified through the fishing trips shared between a grandfather and his grandson and they time he spent with his father looking up at the nights sky through a telescope his father built. The grandfather’s legacy as the lead investigator into the Roswell UFO crash infuses a sense of mystique and intrigue into the brand’s ethos. Despite the passage of time and the unfortunate loss of both father and grandfather, Jesse Marcel has transformed the memories of his captivating childhood conversations about UFOs and extraterrestrial phenomena into the abstract and thought-provoking products available within the collection. Through Abstract Merch, the legacy of familial bonds and a fascination with the unknown is beautifully translated into tangible artistry.

We offer a variety of products including games, books, and jewelry. Each product is based on the translated alien language and reflects the unique experiences and stories shared by Jesse Marcel III and his family.

The translated alien language was discovered by Jesse Marcel III through the analysis and interpretation of symbols found on wreckage from the Roswell UFO crash. Linguists analyzed these symbols, and through a simple form of interpretation, the most common symbols were designated as letters in our alphabet. This language forms the basis for many of our products.

Yes, our products are designed to be enjoyed by people of all ages. Whether you’re a fan of science fiction, history, or just enjoy unique and creative designs, there’s something for everyone in our store.

Yes, we ship our products internationally. Wherever you are in the world, you can enjoy our unique and inspired creations.

Coming Soon

Absolutely! We will offer customization options for many of our jewelry pieces, allowing you to choose specific symbols from the translated alien language to create a truly personalized piece.

Our games are designed to be enjoyed both solo and with friends or family. Whether you’re looking for a challenging solo adventure or a fun multiplayer experience, our games offer something for everyone.

Yes, we’re always exploring new ideas and concepts inspired by the translated alien language and the stories of Jesse Marcel III and his family. Keep an eye on our website for exciting updates and new releases.

Our books are based on real events, inspired by the experiences shared by Jesse Marcel III and his family. While they may incorporate elements of fiction to enhance storytelling, the core narratives are grounded in the fascinating history of the Roswell UFO crash and the translated alien language.

Yes, we take pride in using high-quality materials for our jewelry pieces. Each piece is carefully crafted to ensure durability and longevity, so you can enjoy wearing your unique and inspired jewelry for years to come.

At the moment, we operate exclusively online and do not have physical store locations. However, we strive to provide detailed product descriptions and images on our website to give you a clear idea of what to expect from our products.

Yes, we occasionally offer discounts and promotions on our products. Be sure to sign up for our newsletter and follow us on social media to stay updated on the latest deals and special offers.

You can contact our customer support team through email or by filling out the contact form on our website. We’re here to assist you with any questions or concerns you may have about our products or your shopping experience.

Currently, our products are primarily available in English. However, we’re always exploring opportunities to translate our products into other languages to make them accessible to a wider audience.

Yes, we offer gift wrapping services for our products. During the checkout process, you’ll have the option to add gift wrapping to your order and include a personalized message for the recipient.

Yes, we have a return and exchange policy in place to ensure customer satisfaction. If you’re not completely satisfied with your purchase, you can return or exchange the product within a specified timeframe. Please refer to our Returns & Exchanges page for more information on our policies and procedures.

If you’re new to our store, we recommend starting learning a little more about the symbols and the history of Roswell first hand.   

Our games and books cater to a wide range of skill levels, from beginners to experienced enthusiasts. We offer products with varying levels of complexity and depth, ensuring that there’s something for everyone to enjoy, regardless of their level of expertise.

Yes, we offer digital versions of some of our books with digital versions of the games coming soon.  Once testing is finished we will announce how best to access them either by phone app PC or Apple.  

The delivery time for your order may vary depending on your location and the shipping method selected at checkout. We strive to process and ship orders as quickly as possible, and you’ll receive a confirmation email with tracking information once your order has been dispatched.

International orders may be subject to customs or import duties imposed by the destination country. These charges are the responsibility of the recipient and are not included in the purchase price or shipping cost. We recommend checking with your local customs office for more information on potential duties or taxes before placing your order.

Yes, we offer wholesale and bulk ordering options for retailers interested in carrying our products. Please contact our wholesale department for more information on pricing, minimum order quantities, and other details.

While we may not be able to accommodate every custom design request, we’re always open to discussing new ideas and collaborations. Please reach out to our customer support team with your specific requirements, and we’ll do our best to accommodate your request.

We strive to source our materials from reputable suppliers who prioritize ethical and sustainable practices. While we cannot guarantee that all of our products are 100% environmentally friendly, we’re committed to minimizing our impact on the environment and continuously improving our sustainability efforts

To stay updated on new product releases, promotions, and other exciting news, we recommend subscribing to our newsletter and following us on social media. You’ll be the first to know about any updates and exclusive offers available to our loyal customers.

Yes, we offer a loyalty or rewards program for our frequent shoppers. By creating an account on our website and making purchases, you can earn points that can be redeemed for discounts on future orders. Be sure to sign up and start earning rewards today!

The symbolism used in our games is deeply rooted in the translated alien language discovered by Jesse Marcel III. Each symbol serves a specific purpose within the game, whether it’s to represent characters, objects, or concepts. Our games are designed to immerse players in the rich narrative and symbolism of the alien language, offering a unique and engaging gameplay experience.

Yes, we offer gift cards for purchase on our website. Gift cards are a convenient and flexible way to give the gift of our products to friends, family, or loved ones. Simply choose the desired amount, and the recipient can redeem the gift card for any product of their choice.

While our products are suitable for all ages, some may contain content that is more appropriate for mature audiences. We recommend reviewing the product descriptions and ratings before making a purchase, especially for games and books intended for older audiences

Yes, we collaborate with artists, designers, and other creative professionals to bring unique perspectives and talents to our products. These collaborations allow us to offer a diverse range of designs and styles, enriching the overall experience for our customers.

We adhere to strict quality control standards to ensure that all of our products meet or exceed industry standards for safety and durability. Our team conducts thorough testing and inspections throughout the production process to identify and address any potential issues before our products reach the hands of our customers

We strive to process orders quickly to ensure prompt delivery, which may limit our ability to cancel or modify orders once they have been placed. However, if you need to make changes to your order, please contact our customer support team as soon as possible, and we’ll do our best to accommodate your request.

Yes, we stand behind the quality of our products and offer a warranty against defects in materials and workmanship. If you encounter any issues with your purchase, please contact our customer support team for assistance with warranty claims or repairs.

While we don’t currently offer educational workshops, we do provide resources and information on our website to help customers learn more about the alien language and its significance. We encourage curiosity and exploration, and we’re always happy to answer any questions you may have about our products and their inspiration.

We value customer feedback and suggestions as they help us improve and refine our products and services. You can share your feedback with us through our website’s contact form or by reaching out to our customer support team directly. We’re always listening and eager to hear from our customers.

Yes, once your order has been shipped, you’ll receive a confirmation email with tracking information that you can use to track the progress of your delivery. If you have any questions or concerns about the status of your order, please don’t hesitate to contact our customer support team for assistance.

Our products are primarily available for purchase on our website. While we occasionally collaborate with select retailers, the majority of our inventory can be found exclusively through our online store. This allows us to maintain quality control and provide a seamless shopping experience for our customers.

Yes, we offer gift wrapping services for special occasions such as birthdays, holidays, or anniversaries. During the checkout process, you’ll have the option to add gift wrapping to your order and include a personalized message for the recipient. It’s the perfect way to add a special touch to your gift.

We regularly host events and promotions to celebrate new product releases, special occasions, or holidays. To stay updated on upcoming events and promotions, we recommend subscribing to our newsletter and following us on social media. You’ll be the first to know about any exciting news or exclusive offers available to our loyal customers.

Yes, we offer expedited shipping options for customers who need their orders delivered quickly. During the checkout process, you’ll have the option to choose from a variety of shipping methods, including expedited shipping, to ensure that your order arrives in time for any special occasions or deadlines.

Yes, our products are perfect for collectors or enthusiasts of UFO-related memorabilia who appreciate unique and inspired designs. Whether you’re interested in the history of the Roswell UFO crash or simply enjoy exploring extraterrestrial themes, our products offer a one-of-a-kind addition to any collection.

Yes, we offer discounts for bulk orders and wholesale purchases for retailers interested in carrying our products. Whether you’re stocking your shelves with our games, books, or jewelry, we’re happy to work with you to provide competitive pricing and customized solutions for your business needs.

Yes, we occasionally offer signed copies of books or games by the author or designer, depending on availability. If you’re interested in purchasing a signed copy, please contact our customer support team for more information on pricing and availability. It’s the perfect way to add a personal touch to your collection.

While we don’t currently offer virtual events or workshops, we’re always exploring new ways to engage with our fans and community. Be sure to stay updated on our website and social media channels for announcements about upcoming events, including opportunities to interact with the creators and learn more about our products and inspiration.

We love hearing from our customers and welcome feedback and testimonials about your experience with our products. You can share your feedback through our website’s contact form, social media channels, or by leaving a review on our product pages. Your input helps us improve and grow, and we appreciate your support!